company services (claims, changes, payments & questions)

Our agency office hours are Monday-Wednesday, 8:30 AM-5:00 PM, Thursday 8:30 AM-12:00 Noon, Friday 8:30 AM-4:00 PM. 

We are closed Saturdays and Sundays to allow our employees time with their families. 

Many of our companies have 24/7 Customer Service departments available to their insureds either through phone, website or both. If you need to turn in a claim, have a question, need to make a policy change or simply want to pay your bill and cannot reach us after normal business hours, you may call your insurance company for assistance. Help is a phone call away on your auto insurance, homeowners insurance, mobile-homeowners insurance or boat or RV insurance policies.

68 S. Alabama Ave, Monroeville, Alabama

Call us now: 1-251-743-3100


Homeowners Insurance​-Auto Insurance-Mobile Homeowners Insurance-Boat Insurance-RV Insurance-Motorcycle Insurance-Business Insurance-ATV Insurance

American Modern Insurance

Customer Service/Claims 1-800-543-2644

Auto-Owners Insurance

Billing 1-800-288-8740

Claims (emergencies only) 1-888-252-4626

Roadside Assistance 1-888-869-2642

Encompass Insurance

Customer Service/Claims, option 3 1-800-262-9262


Foremost Insurance 

Customer Service 1-800-527-3905

Claims 1-800-527-3907

Billing 1-800-532-4221

National General Insurance 

Customer Service/Claims 1-877-468-3466


Progressive Insurance

Customer Service 1-800-888-7764

Claims 1-800-925-2886

Safeway Insurance

Billing 1-800-659-6551

Claims 1-800-344-1947